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Privacy Policy

This policy explains what personal data Ottempo collects, why we collect it and what rights you have. Last updated on the date of the most recent site release.

Who we are

Ottempo is the controller of the personal data described here. You can reach us at any time through the contact details on our contact page.

What we collect

When you place an order or contact us we collect the details you give us: your name, email address, phone number and delivery address. When you subscribe to our newsletter we collect your email address. Our site also stores your cart and wishlist in your browser, which never leaves your device unless you place an order.

Why we collect it

We process this data to fulfil your order, to answer your enquiry, and — where you have asked for it — to send you news about our collections. We do not sell personal data to anyone.

Payments

Payments are processed by Shopify. When you check out you are handed over to Shopify's own checkout, and your payment details are handled by Shopify and its payment providers under their privacy policy. We never see or store your card details.

Retention

Order records are kept for as long as accounting and consumer law requires. Newsletter subscriptions are kept until you unsubscribe. Contact messages are kept while they remain relevant to your enquiry.

Your rights

You may ask us for a copy of your data, ask us to correct or delete it, object to processing, or withdraw consent for marketing at any time. Write to us and we will respond within the period required by law.

Cookies

We use only the cookies and local storage needed to run the site, plus analytics if you accept them. See our cookie policy for the detail.

Changes

If this policy changes materially we will say so on this page before the change takes effect.